Privacy Policy
1. Who We Are
Buzzard Planning Services Ltd (“we”, “us”, “our”) is a professional construction planning consultancy based in Teignmouth, Devon, operating nationally across the UK. Our website address is https://buzzardplanning.co.uk/.
Contact: Teignmouth, Devon | Email: lrc@buzzardplanning.co.uk | Tel: 01626 774114 / 07787 292565
2. What Data We Collect
We may collect the following personal data when you interact with our website:
- Full name
- Email address
- Phone number
- Any additional information you choose to include in your message
- Usage data collected automatically via cookies and analytics tools
3. How We Collect Your Data
We collect data through the following means:
- Contact form on our website when you submit an enquiry
- Automatically via cookies, Google Analytics, and Google Search Console when you browse our website
4. Why We Collect Your Data
We use your personal data for the following purposes:
- To respond to professional enquiries submitted through our contact form
- To discuss potential construction planning projects and services
- To analyse website usage and improve our online presence using Google Analytics and Google Search Console
- To comply with our legal obligations
5. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your personal data on the following legal grounds:
- Legitimate interests – for responding to professional enquiries and improving our website
- Contractual necessity – where data is required to fulfil a professional engagement
- Legal obligation – where required by law
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies. These include:
- Google Analytics – to understand how visitors use our website. This data is anonymised and aggregated.
- Google Search Console – to monitor our website’s performance in search results
- Essential cookies – required for the website to function correctly
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Services
We use the following third-party services which may process your data:
- Google Analytics & Google Search Console (Google LLC) – website analytics and performance tracking
- WordPress / Elementor – website platform and page builder
We do not sell, rent, or share your personal data with any third parties.
8. Where Your Data Is Stored
Your data is stored securely within the United Kingdom using our WordPress/Elementor website system. All data storage and processing complies with UK GDPR requirements.
9. How Long We Keep Your Data
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you would like your data removed, please contact us and we will action your request promptly.
10. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access – you can request a copy of the data we hold about you
- Right to rectification – you can ask us to correct any inaccurate data
- Right to erasure – you can request that we delete your data
- Right to restrict processing – you can ask us to limit how we use your data
- Right to data portability – you can request your data in a portable format
- Right to object – you can object to us processing your data
- Right to withdraw consent – where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at lrc@buzzardplanning.co.uk or by telephone on 01626 774114.
11. Complaints
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
